Questions about your privacy?
If you have questions about how your information is handled or protected, you can contact the Fairplay support team for assistance.
Policies
Privacy Policy
At Fairplay, protecting your privacy is an important part of how we provide our website and related services. This Privacy Policy explains what types of personal information may be collected when you use our platform, how that information may be used, and the measures taken to help keep it protected.
By accessing or using myfairplays.org, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described below.
- Last Updated
- July 2025
- Applies to
- myfairplays.org | Curacao eGaming Licensed
Table of Contents
- Information We Collect
- How We Use Your Information
- Account Security
- Cookies
- Third-Party Services
- Data Sharing
- Responsible Gaming
- Age Restriction
- Links to Other Websites
- Changes to This Privacy Policy
- Contact Us
Section 01
Information We Collect
When you visit or use Fairplay services, certain information may be provided directly by you or collected automatically as part of your interaction with the website.
Depending on how you use the platform, the information may include:
- Name
- Mobile Number
- Email Address (if provided)
- Login Information
- Payment Information
- Device and Browser Information
- Website Usage Data
The information collected may vary depending on the services you access, the account features you use, and the communication preferences you select.
Section 02
How We Use Your Information
Information collected through the Fairplay website may be used to operate, maintain, and improve the services available to account holders.
The information may be used for purposes including:
- Creating, maintaining, and managing your account.
- Providing access to your Fairplay ID and related account services.
- Processing deposits, withdrawals, and relevant account transactions.
- Responding to customer questions and support requests.
- Monitoring the platform for security, misuse, and potentially fraudulent activity.
- Improving website functionality, performance, and user experience.
- Sending important notifications relating to your account, transactions, or services.
We aim to use personal information only where it is relevant to the operation, security, and support of the platform.
Section 03
Account Security
Fairplay takes reasonable steps to help protect personal information from unauthorized access, alteration, misuse, or disclosure. However, users also have an important role in keeping their account information secure.
Users are responsible for:
- Keeping login credentials private.
- Not sharing passwords or OTPs.
- Using only official Fairplay communication channels.
If you believe that your account information has been compromised, contact the support team as soon as possible and avoid sharing sensitive credentials with anyone claiming to represent Fairplay through an unofficial channel.
Section 05
Third-Party Services
Fairplay may work with selected third-party service providers where their services are required to operate or improve parts of the platform.
These providers may include services associated with payment processing, website analytics, technical infrastructure, security, or other platform functions.
Where third-party services are used, information shared with them is intended to be limited to what is reasonably required for the relevant service or purpose.
Section 06
Data Sharing
Fairplay does not sell, rent, or trade personal information for third-party marketing purposes.
Information may be shared in limited circumstances, including:
- Where disclosure is required by applicable law or a valid legal request.
- Where information is necessary to investigate or prevent suspected fraud or unlawful activity.
- Where sharing is required to protect the security, rights, property, or legitimate interests of Fairplay, its users, or the platform.
Any information sharing is intended to serve a legitimate operational, legal, security, or compliance purpose.
Section 07
Responsible Gaming
Fairplay supports responsible gaming practices and encourages users to maintain control over their gaming activity.
Users should understand the risks associated with gambling and only participate where it is legally permitted and appropriate for them.
If gaming begins to interfere with your financial situation, daily responsibilities, or personal life, consider taking a break and seeking appropriate support.
Section 08
Age Restriction
Fairplay services are intended only for individuals who are 18 years of age or older.
Anyone below the applicable legal age must not create an account, access restricted services, or participate in gambling activities through the platform.
Users are responsible for ensuring that their use of the service complies with the applicable age requirements and local regulations.
Section 09
Links to Other Websites
The Fairplay website may contain links or references to external websites and third-party services.
These external websites operate independently and may have their own privacy policies, security practices, and terms of use. Fairplay does not control the privacy practices of websites outside its platform.
We recommend reviewing the privacy policy of any external website before providing personal information or using its services.
Section 10
Changes to This Privacy Policy
Fairplay may update or revise this Privacy Policy when necessary to reflect changes in its services, technology, legal requirements, or privacy practices.
When changes are made, the updated version may be published on this page with a revised update date where appropriate.
Users are encouraged to review this page periodically to remain informed about how information is handled.
Section 11
Contact Us
For questions, concerns, or requests relating to this Privacy Policy, account privacy, personal information, or data protection, please contact the Fairplay support team through the available official support channels.
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